Home » Credit Card » Citi Custom Cash Card Review: Card Pricing and Benefits

Citi Custom Cash Card Review: Card Pricing and Benefits


By Team Accountiod January 29, 2024

Key Points:

  • Custom cash is a special cash-back reward credit card by Citibank.
  • APR: 19.24% – 29.24%
  • Annual Charges: $0
  • Late Charges: Up to $41
  • Service Fees: $0
  • MasterCard Liability Protection: $0
  • Maximum Limit: $6000
  • Cash Advance Fees: $10 or 5% of the amount.
Citi Custom cash card

Citibank launched a fuss-free, high cashback card for people who want to earn lucrative rewards and cashback on their everyday purchases without having to do much work. 

Whether it is LL Bean MasterCard, or this one, CitiBank always strives to give the best to its customers with all its products. 

So if you are someone looking for a cashback card, the Citicash card can be the right option for you. Read this Citi custom cash card review till the end to know more. 

About Citibank Custom Cash Credit Card

This Citi custom cash card is one of the best in the field when it comes to cashback cards. It gives 5% cash back for transfers in the eligible categories and 1% cash back with bonus points for all purchases made. 

It offers personalized tools to track spending habits during every billing cycle and automatically adjust the rewards accordingly. On top of that, the company does not charge any annual fees. Isn’t it an excellent way to earn rewards?

Now that you’re introduced to the card, let’s move ahead and learn all the fundamentals of it.

New Citibank Custom Cash Card: Pros and Cons 

Even though this card comes with many cash-back benefits, it still has some downsides. Let’s discuss all the positives and negatives here.

                    Pros                     Cons 
Up to 5% cashback.It has a monthly spending limit of $500 for the bonus category.
Bonus cash back automatically applies to the highest eligible spending category.Customers can only claim one category at a time for extra rewards.
15 months of 0% promotional APR for purchases and balance transfers.The card charges foreign transaction fees.
There is no annual fee.

These are the pros and cons of this card; if you want to learn more, see the features and benefits listed in the following section. 

Citibank Custom Cash Card Features and Benefits 

This custom card by Citibank is known for giving lofty benefits to cardholders. These are the perks that you can enjoy:

5% Cash Back Rewards 

For purchases made in your top eligible spend category, you will automatically receive 5% cash back each billing cycle, up to the first $500 spent (after which, you will receive 1% cash back). You are not required to register for any promotions or select a category in advance. With the Citi Custom Cash Card, you can take advantage of this bonus offer and earn at least $300 in cash back annually.

The eligible categories are as follows:

  • Drugstores
  • Fitness clubs
  • Gas stations
  • Grocery stores
  • Home improvement stores
  • Live entertainment
  • Restaurants
  • Select streaming services
  • Select travel arrangements

Welcome Bonus 

Upon spending $1,500 on purchases within the first six months of opening an account, new cardholders will receive $200 cashback (this bonus offer will be fulfilled as 20,000 ThankYou Points, which can be redeemed for $200 cash back). You may exchange these rewards for a check sent to your address, a direct deposit into your bank account, or a credit on your statement.

MasterCard Protection 

Citi Custom Cash offers an array of Mastercard advantages. The following are some of the greatest benefits available with this Mastercard tier:

  • Insurance against travel accidents.
  • Insurance for misplaced luggage.
  • Access to the World Elite Concierge.
  • Safeguarding of cellphones.
  • Free ShopRunner membership; Hertz and Sixt car rental discounts and benefits; Mastercard Hotel Stay Guarantee and Lowest Hotel Rate Guarantee.

Online Shopping Benefits 

Use your ThankYou points to partially or fully defray the cost of your purchases when making purchases on Amazon.com. By integrating your Citi Custom Cash Card with your Amazon payment options, you can link your accounts. Choose your card at the checkout counter and enter the number of points you wish to apply to your purchase.

Not just that, you can also take advantage of free credit score access, contactless pay, and automatic account alerts with this card. Now that we have covered the benefits, let us move on to the important topic of card pricing. 

Citibank Cash Card: Fees and Other Charges 

It is crucial to know the interest rates, annual fees, and all other card pricing to get a complete overview of the card. It also helps to determine whether it is within one’s budget.

Annual Fees: $0
Intro APR: 0 for initial 15 months.
Regular APR: 19.24%—29.24%
Balance Transfer Fees: 0 for the initial 15 months, $5 or 5% of the amount after that.
Welcome Bonus: Cashback of $200 upon spending $1500 within the first 6 months. Customers get the cashback in the form of 20,000 ThankYou Points, which can then be redeemed as $200.  

So, these are the card fundamentals that set it apart from other cards. Moving ahead, let’s take a look at how this card works in the next section. 

How Does the Citi Custom Cash Card Work?

This card works on the formula: Spend Earn Redeem

Cardholders must use the custom cash card for every purchase. This will let you earn 5% cash back on eligible categories and 1% cash back on every transaction. You will also get points for the money spent, which can be redeemed as statement credit, direct deposit, check, gift card, or travel and shopping points on Amazon.com. 

How to Apply for a Citibank Custom Cash Credit Card?

What we like best about CitiBank’s Custom Cash Card is the simple and easy application process, which is similar to the Wayfair credit card. These are the steps you need to follow to apply for the new card:

  • First, go to the CitiBank website on your device browser.
  • Now, click on the Credit Cards option.
  • Here, you’ll see all the Citi-issued cards; scroll down to the Custom Cash Card
  • Now click on Apply Now button, and you’ll be redirected to the application form.
    Click on Apply Now
  • Enter the following details in the given field:
    • First name 
    • Last name 
    • Social Security Number 
    • Date of Birth 
    • Choose Yes or Not for: Are you a US citizen?
    • Address 
    • ZIP Code 
    • City 
    • State 
      Citi Custom cash card application form
  • Now, fill in the following details in the given boxes:
    • Mobile number 
    • Email address
    • Total annual income 
    • Monthly Mortgage or Rent payment 
  • Create one Security word by selecting the hint.
    Citi Custom cash card application formc
  • Read the terms and conditions carefully. 
  • Tick I agree to the terms and conditions boxes. 
    Charges and terms and conditions
  • Lastly, click on the Agree and Submit button. 
    Click on Agree and Submit

The company will then review your application and inform you about the status of your registered email address. 

So this is how you can get the best Citibank custom cash back card easily. 

Citi Custom Cash Credit Card Customer Service Contact Info.

The company has a dedicated team of experts who are always eager to solve customers’ issues. So, whether you want to know more about the fees or need assistance in the application process, reach out to the customer support team.

  • General Support for Citi Cards: 1-800-950-5114
  • Lost/Stolen: 1-800-347-4934
  • Email Address: P.O. BOX 9001037
    Louisville, KY 40290-1037

The helpdesk provides 24/7 support, so reach out to them with your query, and they will revert as soon as possible. 

Is Citi Custom Cash Credit Card the Right One for You?

People who lead a busy life and do not have much time to look over every credit card benefit and claim the offers can get this card. They can get rewards and cash back on all their purchases and transfers. 

Moreover, people who do not prefer to pay annual maintenance charges and require extra time to pay off debts must go with this one. 

Who Shouldn’t Get a CitiBank Custom Cash Card?

People who are active with credit card transactions must go for a card offering big rewards and offers. This CitiBank card may not be for you because it only offers 5% cash back on one eligible category and has a $500 bonus. As a result, high-spending customers must select a card with unlimited reward potential. 

Other Cards Similar to Citibank Custom Card Credit Card

If you’re not sure about the new Citibank custom cash card, check out the other cards offering similar benefits. 

Tomo Card 

Tomo card

These cards are designed by Tomocredit especially for people to build and establish good CIBIL scores. The company does not ask for hard credit checks and has minimal documentation. It reports to three major credit bureaus and has simple eligibility criteria. 

There are no annual maintenance charges, no APR, and no credit score requirement for this one. Moreover, you can earn 1% cashback on every purchase. Read our Tomo card review to learn about all the features in detail. 

Cred.ai Card 

Cred ai card

These credit cards are offered along with a savings account and have AI-driven features that outperform their competitors. You can get access to your direct deposit early, high-security protection, and tools to manage transactions. Cred.ai gives access to 55,000+ fee-free ATMs. 

It does not have any annual fees, balance transfer fees, foreign transaction fees, or cash advance fees. For more detailed information, check out our Cred.ai review

Ollo Credit Card 

Ollo card

This MasterCard network card is another great option to pick. You can get 2% cash back on every purchase, an automatic increase in your line of credit, and zero fraud liability protection at $0. 

The Ollo credit card has no over-limit, return payment, or foreign transaction fees. Moreover, it also offers tools to check FICO scores online for free without hampering the score. 

So these are the other cards you can choose if you are not particularly interested in cash-back cards. However, given the fact that it is simple to use and does not require work for bonuses, we would still vouch for the best Citi custom cash card. 

We hope this review will help you make the right financial choice. Share this blog with your friends and make sure to read all the documents carefully. 

Read Next: SoFi Bank Reviews 2024: Financial Products and High Yield Savings

Frequently Asked Questions 

Ans: The maximum limit of spending is $6000.

Ans: No, according to the bank policy, customers can only have one card.

Ans: Citibank charges late fees of $41.

Sources

Interest Rates and Fees – By CitiBank
Share :

Related Posts

Revel credit card
March 12, 2026
Revel Credit Card: Complete Guide to Features, Benefits, and Login

The Revel credit card has been successful in catching the eye of consumers in the United States who are seeking digital-first financial solutions. With the ongoing advancement in the financial technology sector, credit cards such as the Revel card are…


By Khushboo Chhibber
American Express cards
June 10, 2024
Top 5 Amex Credit Cards for Travel Rewards

Travel enthusiasts, rejoice! American Express (Amex) offers some of the best credit cards for travel rewards. Whether you’re a frequent flyer or an occasional vacationer, Amex has a card that can enhance your travel experience. This blog will explore the…


By Team Accountiod
File Bankruptcy On credit cards
March 28, 2024
Can You File Bankruptcy On Credit Cards? 3 Things To Know

Credit cards come in handy when people need fast cash. It allows the cardholders to borrow funds from the banks or financial services companies. As convenient as it sounds, their overuse may lead to a complete financial downfall of the…


By Joyce Pierce
instant approval credit cards
March 13, 2024
10 Instant Approval Credit Cards with Fees, APR, and Benefits

In today’s fast-paced world, who has time to wait, and this equally applies to getting credit cards. Whether you wish to get a business credit card or a personal one, there are finance companies that tap into the applicant’s line…


By Team Accountiod
american eagle credit card
March 6, 2024
American Eagle Credit Card Review 2024

No one does retail cards better than American Eagle Outfitters. The premium American clothing and accessories retail company offers not just one but two versions of credit cards in association with Synchrony Bank.  Real Rewards credit card: The closed-loop retail…


By Team Accountiod
verve credit card
March 4, 2024
Verve Credit Card Review: Fees, Benefits, and More

Do you suffer from bad credit scores? You would be startled to know that according to reports published by Badcredit.org, more than 16% of Americans have bad credit, which hinders them from taking out loans or reputable credit cards. For…


By Richa Taneja
FIT Credit Card Reviews
February 20, 2024
FIT Credit Card Reviews: Is It Good for Your Pocket?

It can be seemingly daunting to get a credit card when you have a bad or no credit history. But the good news is that certain cards are specially designed to help repair and rebuild FICO scores. And, one such…


By Team Accountiod
what is a good apr for a credit card
February 20, 2024
What is a Good APR for a Credit Card? – Everything You Must Know

What is a good APR for a credit card? You may ponder this question if you are on the hunt for a credit card. There are many things to look for while choosing a card, but the most important thing…


By Team Accountiod
synchrony
February 13, 2024
Is A Synchrony Bank Card Good For Daily Use?

As American citizens, most of us depend on credit cards for our day-to-day purchases. With so many options to choose from, it becomes pretty confusing to pick a good credit card. Being one of the largest store card issuers in…


By Joyce Pierce